Microsoft Dynamics 365 from Launchpad will simplify the way you work. Cover every aspect of your business with applications for sales, finance, marketing, customer service, human resources and supply chain management.
Drive and grow your business
Start your working day with all the data you need, all in one place. Manage all your customers and take the right steps to close more deals, build your business and manage inventory from your mobile device with simplicity.
Customer Relationship Management
Get more insight into your customers and their needs, so you can focus on the right clients to win more deals in quicker time. Create personalized emails and documents for your sales team and connect with customers on LinkedIn to get more information about their company, employees and contractors.
Run targeted multi-channel marketing campaigns with email marketing, web landing pages and events. Use configurable templates to create personalized campaign content. Launchpad consultants and engineers are ready to help you and run highly effective hyper targeted marketing campaigns.
Your customer service employees will have a 360-degree view of each customer, including a full history of customer preferences and interaction. Combined with Media Scope Group’s data analytics capabilities and proven methodologies, you can empower your customer service agents with insight that will positively impact your customer service and relationships with your clients. Your customer service agents can also interact with customers on their favorite platform: chat, SMS/RCS, email, Facebook Messenger or smartphone.
Track your customers’ warranties, view repair history and maintenance schedules from just one application. Manage your inventory from your every mobile device.
Enterprise Resources Planning
With Dynamics 365 you can make it easier and faster for your customers to buy products or services any time they want with any device they use. Connect digital, in-store and back-office operations on a single platform. Build customer loyalty by offering a personalized selection of products based on data you have collected.
Get a complete view of your company’s financial situation from a single application. Monitor cash flows, accounts, manage inventory and invoice your customers. Stay up to date on your account budgets, schedules, sales orders and vendor management.
Use templates to build plans. You can use it again and adjust for any project you want. Get a clear view of which stage you are at and who is working on projects. Determine at a glance if the project is profitable and will meet the customer’s expectations or how improve it. Dynamics 365 can empower your project operations.
Manage your entire company from a single application. Connect all the data from all departament, such as finance, sales, marketing, supply chain management and store it in a database. You staff will be more productive and effective, and you will have a better view of your operations and business.
You can optimize your HR programs and processes. Find and hire the best candidates by adding LinkedIn Talent Solutions to your recruiting process. Provide your manager with data on their team’s performance to allow them to address concerns before they become issues. Let your employees be more independent, creative and productive by letting them manage their own training, time-off request and performance tracking.
Supply chain management
Use machine learning to avoid stock shortages or overstocking. Prevent downtime, increate product and service quality and identify potential problems with machine learning before they occur. Plan your production in real time and run a more efficient warehouse. Everything with one application.
Power Apps is an intuitive, simple and effective platform with a drag-and-drop feature that allows you to build a user interface for a mobile application and add controls such as text boxes, forms and choice fields. Users can create and run apps on web browser, Android, iOS or Windows devices.
Business analytics solution that analyzes and models data with interactive visual reports, stories and dashboards. Power BI help present data in a simplified format and understand it to make improvements easier and faster.
Build customized workflows from scratch, set up alerts and create automated emails with Power Automate. No coding knowledge or experience required. Save time, reduce human errors and simplify your processes.
Power Virtual Agents
Build virtual chatbots or agents from scratch and monitor their performance. Manage an entire development life cycle of a chatbot, from the information flow to the development stage. No coding required, no coding experience or knowledge required too.